Absolutely awful customer service! I made an order back in January an marvel funko. Originally said it would be shipped in February which later changed. I contacted the customer service at the end of February via chat to find out what was going on and was told it will now be shipped in 1-2 weeks and to get back on contact if I've not heard anything. I didn't hear anything from them and then got back in contact via chat. I was told that the order would be shipped 28th March and I will receive and email. I hadn't heard anything still by 11th April got back in contact via chat only to be told all shipping dates are estimations they can't guarantee anything. They can't tell me when my order is supposed to arrive apart from 1-2 weeks and if I've not heard anything get back in contact! I will never order anything from them ever again!